Warehouse Technology, Operations, and Inventory Management

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July 27, 2017

“Inventory Certainty” is a term of art in warehousing and fulfillment circles. It simply means having accurate, real-time counts of your inventory...

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July 20, 2017

The idea that there is one single, ideal way to handle an order is a myth. Still, exceptions can be anticipated and systematized so that more of your...

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July 18, 2017

Optimizing warehouse labor is much more than hiring the right number of workers. The actual work they do should be optimized as well for peak...

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July 14, 2017

Suppose you need to store inventory. How much should you carry? At first blush, the answer is simple: Enough to meet demand, but not so much that it...

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July 12, 2017

Call it the Amazon effect: Being able to ship goods in a timely matter is now a requirement for anyone doing online business, no matter their size.

July 06, 2017

If you are a retailer or otherwise sell direct-to-customer, you will want to find ways to fulfill orders quickly, accurately, and efficiently. While...

January 05, 2017

If there is one key idea that retailers need to keep in mind in the days after a holiday, it is that returns are a huge part of customer...

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January 03, 2017

Good customer service is always a part of a brand’s promise to its consumers, whether assumed implicit or stated explicitly in a Service Level...

December 15, 2016

There are many benefits to integrating your organization’s warehouse data with other systems, and shopping cart software tends to top the list of...

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December 14, 2016

Last year, IBM released a white paper about the growing convergence between B2C sales channels and B2B sales channels. The trends they predicted hold...

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December 07, 2016

“Metrics are an important part of every successful business.” We couldn’t agree more with this claim. Metrics help take the emotion and subjectivity...

December 01, 2016

It has been just over two years since FedEx and UPS adopted new rules for dimensional (DIM) weight pricing. The rule change made more items subject...

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