Warehouse Technology, Operations, and Inventory Management

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October 03, 2017

What is the difference between a warehouse whose operations eat away at profits, and one that meets all customer expectations while operating under...

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September 28, 2017

Managing inventory is a game of trade-offs, and nowhere is that more obvious than when planning the layout of the storage area.To take an extreme...

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July 14, 2017

Suppose you need to store inventory. How much should you carry? At first blush, the answer is simple: Enough to meet demand, but not so much that it...

July 06, 2017

If you are a retailer or otherwise sell direct-to-customer, you will want to find ways to fulfill orders quickly, accurately, and efficiently. While...

January 05, 2017

If there is one key idea that retailers need to keep in mind in the days after a holiday, it is that returns are a huge part of customer...

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January 03, 2017

Good customer service is always a part of a brand’s promise to its consumers, whether assumed implicit or stated explicitly in a Service Level...

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December 14, 2016

Last year, IBM released a white paper about the growing convergence between B2C sales channels and B2B sales channels. The trends they predicted hold...

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December 07, 2016

“Metrics are an important part of every successful business.” We couldn’t agree more with this claim. Metrics help take the emotion and subjectivity...

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November 17, 2016

Black Friday is always a huge event for retailers. But the way shoppers approach it is slowly changing, according to research done by Market Track...

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November 08, 2016

In an age when the last of the late adopters are finally getting their online presence off the ground, we’re hit with this hard fact: Soon there will...

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November 03, 2016

The Holiday Rush is always a busy season for retailers (and the vendors that support them). It can also be a time of great angst, because so much of...

October 06, 2016

Do you ever watch documentaries? Some of the best are of the “How did we get to this point?” variety. That’s why this post from Internet Retailer was...

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