Eventually, your daily orders are going to start creeping up into the triple digits or higher. When you inevitably need to hire new people, you’ll have to train them on a patchworked, siloed system. And if you want to really grow and compete in the marketplace, you’ve got to figure out some way to reduce the amount of fulfillment errors coming out of your warehouse, or at least make it faster to rectify them when they do happen.
You’ve gotten by thus far by tackling challenges as they come, but you know you’re at a key inflection point. Growing beyond this point is going to require an intentional, well-planned strategy for scaling. Where do you start?
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