Call Center: Access the "Key Code" Table

A key code is a series of alphanumeric characters that represent specific information, such as special promotions used by legacy clients.

Call Center: Access the "Key Code" Table

A key code is a series of alphanumeric characters that represents specific information, such as special promotion.

The “Key Code” table includes all key codes in Infoplus..

Two methods in which to access the “Key Code” Table:

• From the Dashboard: Click the “Account Management” tab, click the “Call Center” App, then click the “Key Code” Table.
  
  
• From the Quick Actions shortcut: Press a dot (period) on your keyboard, then select “Key Code” from the list of Quick Actions.