Create Parcel Labels

Step-by-step instructions for creating parcel labels and parcel label set up so you can easily automate shipping in Infoplus.

To ship a package, the package needs to have a Parcel Label. You can create Parcel Labels for multiple orders that have been processed and cartonized.

Once created for an Order, the Parcel Label will be listed in the Warehouse Documents section of the Order record. 

Create Parcel Labels

1. Access the "Order" table. Two methods:
   From the Dashboard: Click the “Account Management” tab, click the “Order” App, then click the “Order” Table.
   From the Quick Actions shortcut: Press a dot (period) on your keyboard, then select “Order” from the list of Quick Actions.
2. Select the Orders you want to create Parcel Labels for by clicking the checkboxes next to each record. 
   NOTE: You can select all records that are displayed by clicking the checkbox in the upper left corner. If the list of records exceeds the page limit (i.e., 20 records), a message will appear at the top indicating that you have only selected the records on this page and a link allows you to select all records. 
3. Click the Actions button and select Create Parcel Labels. The Create Parcel Labels process appears with the Setup step selected.
   
   
4. Confirm or modify the Ship Date and then click Next. The Review step in the process displays.
   
   
5. Review the Results column for each Order. 
6. Click the Submit button. Each order that did not have an error will have a Parcel Label created. The Confirmation window for the process displays.
   
   
   
   

7. If you want to open/print the Parcel Label, click the PDF file that displays. This PDF file is also available in the Warehouse Documents section of the order. 

Parcel Label Setup

Printing the Warehouse Details section at the bottom of the label, called the Overlay, is optional. You may make that section active (visible) for printing on 4x8 stock, and inactive (not visible) for printing on 4x6 stock.

1. Access the “Parcel Label Setup” table. Two methods:
   From the Dashboard: Click the “Warehouse Operations” tab, click the “Fulfillment Setup” App, then click the “Parcel Label Setup” Table.
   From the Quick Actions shortcut: Press a dot (period) on your keyboard, then select “Parcel Label Setup” from the list of Quick Actions.
   
   
2. Click Edit.
   
   
3. Change the setting by clicking on the Overlay Active pop-up menu. Setting Overlay Active to “True” will cause the details to be printed (best for 4x8 stock). If Overlay Active is “False”, the details will not be printed (best for 4x6 stock).
   
   
4. Click Save. A confirmation message will appear. Future labels will be printed with the new setting.
   
   

Customizing Parcel Label Sizing Using Manifest Scripts

If you're still experiencing issues with the sizing or ratio of your parcel labels after adjusting device and InfoPlus settings, you might need to use a scripting workaround.

Understanding the Issue:

• In some cases, your manifest partner (eHub, EasyPost, etc.) may generate parcel label PDFs with specific dimensions, regardless of your InfoPlus settings.
• For certain carriers, parcel labels are always generated as 4x6 images, regardless of the requested 'label_size' in InfoPlus.

Using a Manifest Script:

To potentially resolve these issues, you can use a manifest script to request a different file type for your parcel labels. 

Within your manifest script, include these fields in the "options" object sent to your manifest partner:

• "label_format" : "ZPL"
• "label_size" : "4x6"

Supported File Types:

• "ZPL"
• "PNG"
• "PDF"
• "EPL2"

Need Help?

If you're unfamiliar with modifying shipment options using manifest scripts, please refer to our knowledge base article: Customizing Manifest Calls Using Scripts, for examples.

If you require further scripting assistance, our Professional Services team is always available to help.