Infoplus Product Update - February 4, 2022

Carolyn Jackson | February 04, 2022

The Headlines:

Infoplus is focused on providing updated documentation and clarity for our API, maintaining necessary integrations, and tackling outstanding bug fixes. Here is what was released in last night’s product update:

Notify User if Shorting a Ticket While Picking
API Update - Provide Clarity Around Item Major Group/SubGroup Field Name
API Update - Clarity on using SKU/sku on itemSerialAPIModel
Bug Fix: Rate Shopping Error for Orders as Shipments
Bug Fix: Parcel Accessories Error
Bug Fix: Data Truncation Messages Around Address Validation
Bug Fix: ASN Table Does Not Reflect When an Order is Partially Received
Bug Fix: Interactive Receiving for Partial Receipts and Quantities
Shopify App Updates

Notify User if Shorting a Ticket While Picking

With this update, users will receive a warning if they short a ticket while picking in the Infoplus mobile app, notifying them that they cannot come back to the pick work if they short the current ticket.

Additionally, there is now an audit record for both the work ticket and the fulfillment process showing that the ticket was short-picked.

If you want to see all records that have been short-picked, you can search on the "Work" table for the tag "ipsys-user-confirmed-short-pick”. See image below

API Update - Provide Clarity Around Item Major Group/SubGroup Field Name

When uploading items in Infoplus via the API, there is a field called “majorGroupId” and one called “subGroupId”. These two fields represent the more commonly understood field names, “Category” and “Sub Category”.

For clarity, descriptions around this have been added to the Infoplus API Reference Site.

API Update - Clarity on using SKU/sku on itemSerialAPIModel

If you are writing an external program that calls the API, such as grabbing an item’s SKU, you will need to refer to ‘sku’ in lowercase. However, if you are using the API in a script that runs internally within Infoplus, you will need to reference “SKU’ in uppercase. The requirements are noted in the Infoplus API Reference Site.

The same lower vs uppercase also applies to SKU in these other API objects:

replenishment
orderSourceReservation
itemActivity
productionLot
quickAdjustment
lowStock
orderSourceStockStatus
pickFaceAssignment

For more information on specifications when using the Infoplus API, please refer to our API Reference Site.

Bug Fix: Rate Shopping Error for Orders as Shipments

Once an Order has a shipment and the package label has been generated, you no longer have the ability to rate shop.

This prevents users from encountering an error where the label becomes unrecoverable because the carrier does not recognize the request.

Bug Fix: Parcel Accessories Error

There was a bug that caused users to receive an error when requesting to add the parcel accessory, Adult Signature, for orders containing alcoholic products. Now, users can add this parcel accessory without an error.

Bug Fix: Data Truncation Messages Around Address Validation

Previously, territories in addresses would get truncated and cause an error during address validation. With this update, territories will no longer get truncated and users should not receive this error during address validation going forward.

Bug Fix: ASN Table Does Not Reflect When an Order is Partially Received

As an Infoplus user, if I partially receive an ASN line item, the ASN Line Item Status should show 'Partially Received' and also show a 'Received Quantity'. Previously, if a user received part of an ASN, the ASN status would only show “Received”, not reflecting that only part of the ASN was received into the warehouse.

Bug Fix: Interactive Receiving for Partial Receipts and Quantities

When using interactive receiving in the mobile app, there was an error when clicking on the “Use Total Quantity’ button if the order had already been partially received. Now, when users select ‘Use Total Quantity’ when receiving a partially received order, the application will work as expected.

Shopify App Updates

Multiple updates for continued compatibility with Shopify, including:

Building a new endpoint for GDPR webhook customer data requests
Update app description and data

New and Updated Knowledge Base Article

We are always updating, editing, and adding new Knowledge Base articles to better address common questions and scenarios our clients bring to us. Check out these recently new or updated articles for insight into best practices within Infoplus: