Infoplus released some updates, enhancements, and bug fixes last night. Below is a list of all the items that went out with this Product Update. Continue reading for a detailed description of some of the more impactful updates below.
The Troubleshooting section in the Infoplus Knowledge Base just got a major boost. We added in 12 new articles that cover 6 common topics Infoplus users frequent. The topics include:
For each topic listed above, there is one article that contains Frequently Asked Questions and Error Messages with what they mean and how to solve them, and a second article with common Troubleshooting scenarios.
These 12 articles are part of a series that will continue to develop and grow. We plan to release more topics for both the FAQ/Error Message and Troubleshooting sections within the Knowledge Base.
If you have any feedback, would like to see a specific topic covered, or want something added to an existing article, please use this Form to give us more information.
You can now add a Line of Business and/or Ship Date when using External Shipping in Infoplus. You can also search by Line of Business or Date on the External Shipping table.
Here is exactly what has changed with this update:
Infoplus can integrate with Passport via EasyPost. Passport is a parcel carrier that specializes in international shipping for e-commerce clients. Infoplus can set up Passport as a carrier for you. This makes it more convenient to ship to Australia and other international sites when using Passport via EasyPost.
For example, Infoplus has made adjustments so that Provinces in Australia are now acceptable address locations to ship to using Passport. For information about how to set up PassPort and connect it to Infoplus go here.
We have added some new Knowledge Base articles to address common questions and scenarios our clients bring to us. Check out these articles for some updated insight into best practices within Infoplus.