Infoplus Product Update - July 7, 2023

The Headlines:

This week’s product update includes a few changes and updates to Infoplus + some important information about changes coming to USPS pricing and Hazmat services. 

Let's dive into some of the key highlights of this release:

• USPS Price and Service Changes
• Change in Default New Line of Business Max Overs Percentage and Max Unders Percentage
• Change in Default Timeout for Trigger Scripts 
• Limit on Tags Available on Dashboard

USPS Price and Service Changes

USPS is making some changes to its pricing structure, naming conventions, and hazmat requirements. Here are some of the headlines to be aware of:

• Changes to USPS’ handling, documentation, and labeling of hazardous materials, specifically mandating the careful separation of hazardous materials requiring hazard-warning marks or labels from other mail. 
• Consolidated and rebranded mail classes: “USPS Ground Advantage”. 
• Priority Mail Express will be added to the USPS Returns product and named “Priority Mail Express Return Service”
• Registered mail coverage limits for Domestic Registered Mail will be reduced and the rates will change.

For more information on the Hazmat changes, please refer to our partner eHub’s detailed overview for more information. 

For more information on the three pricing and naming changes, please refer to this EasyPost overview of the changes. 

You can also go directly to the USPS website to see more information on these changes, including the specific price changes. 

We expect no service interruption for Infoplus users due to these changes from USPS. Infoplus will change the USPS parcel services (first class and parcel select) to the new Ground Advantage and create the new USPS hazmat types in a drop-down.

Change in Default New Line of Business Max Overs Percentage and Max Unders Percentage

When creating a new Line of Business in Infoplus, the Max Over Percentage and the Max Under Percentage each automatically defaults to 10%. Going forward, when creating a new Line of Business, the Max Over Percentage default value will be 100% and the Max Under Percentage default value will be 0%. 

These values can be edited to any desired value at any time; this only affects what populates by default. Additionally, this change only applies to newly created Line of Business records; existing Line of Business records will be unaffected.

Change in Default Timeout for Trigger Scripts 

Scripts running with a “Trigger” run mode will now have a default timeout value of 5 minutes. This includes scripts running on Triggers using the “Run Script” event and scripts with a Script Type of “EDI,” “Manifest,” “Rate Shop,” or “Shopping Cart Connection.” Scripts running over this default timeout will error out. 

Any script errors can be found in the Script Log table, in the “Error” field. Errors due to script timeouts have an “Error” message in the format: “The Script's execution time exceeded the maximum allowed time of X seconds.”

To find out the run mode of a script, navigate to the Script Log table and add the column “Run Mode” - each script run will have a “Trigger,” “Scheduled,” or “Manual Run” run mode. This only applies to “Trigger” run mode scripts - scripts that have a “Manual Run” or “Scheduled” run mode are not affected. 

Scripts running on Scheduled Plans or manually via the “Run Script” or “Bulk Run Script” action are not affected by this default timeout change. Additionally, scripts with a Script Type of “Cartonization,” “Invoice Worksheet,” and “Report” are not affected by this change, even though they may display a “Trigger” run mode in the Script Log.

Please note that “Trigger” scripts rarely go over this 5-minute threshold. This new limit is in place to ensure any odd exception does not continue running infinitely, causing slow-downs for all clients

Limit on Tags Available on Dashboard

Tags are either system generated or user created and can be applied to records to flag or categorize them. For example, orders that fail address verification are tagged with a system generated tag ipsys-parcel-address-type-check-failed.

Before the release of this story, every tag in use was displayed on the dashboard. Since users are able to create an unlimited number of tags, some users had thousands of tags displayed, causing time-outs and long load times. This release has now limited the dashboard to display the 15 most used tags.

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