Product Update: Release 17

Keep Customers Informed

Infoplus makes your processes better so that your customers are happier. Share your ability to quickly and accurately communicate information with your customers through the new Email Notification feature.

• Engage customers with your business by automating Order or Shipment Confirmation Notifications.
• Create an informed customer experience by letting customers know when their order is placed and when their package is being delivered.
• Automate your email notifications so that you can provide excellent customer service without having to lift a finger.
• Customize the look and feel of your email notification to match your brand using a WYSIWYG editor.

Streamline Data Entry

Infoplus gives you the tools to accomplish multiple goals with a single action. Optimize the way you upload information into Infoplus with improvements to the field mapping and bulk uploading features.

• Upgrade from manual data entry. The fields you use to categorize the data in your files will be automatically mapped to the values within Infoplus.
• Alleviate worry over missing fields. During upload, choose from a list of default values to ensure your file will fit any required criteria.
• Skip unimportant steps. Every time you bulk upload, Infoplus will remember your custom default values so that you don’t have to

Explore Your Options

Infoplus is preparing you for the future. Pick a custom Deliver on Date when you are creating orders to make your delivery dates and carrier options much more flexible for both you and your customers.

• Let Infoplus automatically select the most appropriate carrier and service type for your shipping based off of your selected Deliver on Date.
• Eliminate the extra step of searching for the best carrier and service type and spend your new-found time focusing on other areas of your business.
• Connect information with a better customer experience. Designate whether an order is a customer pickup or if it’s a parcel shipment. 

Bonus Updates

The Process Results Page Makeover

Enjoy the refurbished view. The Process Results Page has a new layout that is designed to be more intuitive for you. You can now view process results in a much more appealing format.

Extended Customer Numbers

Be more detailed. Customer numbers length are now longer.

Housekeeping

Edit orders whenever you want. This bug fix makes it so you can edit an order beyond “the current date”.