Let’s walk through Infoplus
Get the whole user experience. New tutorials walk you through tools and tips as you go along. Find these placed throughout Infoplus, and let them guide you. They’ll show you just once, and you’re done.
- Gain a better understanding of the application.
- See “hotspot” cues on specific areas that require further definition.
- Give us feedback on our sample implementation of these Help Tools. We will take your feedback and apply that to the full launch coming soon.
Help us help you
Need to submit a support ticket? Notice recent changes to the ticket form on the Support Site. We’ve defined what priorities mean to you and our support team to help you get the right level of service. We’ve also updated our escalation procedures to ensure the best possible response..
- Choose your priority level after reading through the descriptions to determine the urgency of your issue.
- Get an email immediately after submitting your support ticket that clearly communicates how support will respond to your issue.
- Always use a Support Site Ticket to submit your issue. You can also use the “Need Help” tab in Infoplus. Your ticket to be prioritized and handled within the set, actionable time, as promised.
Changelog
- IPDESK-23 Inv 144 Walmart EDI regression test
- IPDESK-64 192 Regal - setup Adjustment summary report to auto email
- IPWMS-1704 Create Frontend of Mobile Shipping UI
- IPWMS-1918 Add support for App Cues to application
- IPWMS-2764 EDI 856 Doc Change for Clinical Inv 848
- IPWMS-2765 848 - Clinical 850 Code Change Order Source Kroger
- IPWMS-2825 Update CCA to use Tuple Queries for all Tables
- IPWMS-2826 Convert CCA Order App to modal popup processes for all processes
- IPWMS-2827 Fix JS issues for CCA Order Entry
- IPWMS-2828 Add ability to display client logo for Infoplus and powered by Infoplus (dashboard, reports, work tickets, emails)
- IPWMS-2830 Fix speed issues on Orders tables (remove seq scan, add inv_no, etc..)
- IPWMS-2946 Add Priority dropdown to Need Help Widget
