Infoplus Product Update - September 16, 2022

Carolyn Jackson | September 16, 2022

The Headlines:

This week’s release includes a few bug fixes and some updates around Rate Limiting and the eHub integration. Don’t forget that API V3 is now available for all Infoplus users! Continue reading to learn more about these updates and how they impact Infoplus users.

API Rate Limiting Live
eHub: Now Available → Get a Free Cost-Savings Analysis
Bug Fix: When Shipping Non-Parcel; Incorrect Carrier is Displayed
Bug Fix: Carts Don’t Automatically Release LPNs When Orders are Auto-Shipped

API Rate Limiting for System Stability

API Rate Limiting is now functional in all test sites.

Rate Limiting in Infoplus means if a call to the API exceeds 3 calls per second per user, a 429 error will occur. Rate Limiting will provide a more stable version of the Infoplus software by ensuring scripts that hit an error state do not run on repeat and overload the API affecting all Infoplus users and sites.

Over the next month, we will be rolling out API Rate Limiting in our production sites. Infoplus will slowly decrease the number of allowed API calls per user per second. Right now, the threshold will be 20 calls per second per user, but over the course of the next six months, it will eventually decrease to 3 calls per second per user.

eHub/Infoplus Integration is Live - Get a Free Cost-Saving Analysis Now

Infoplus is proud to introduce a new partnership with shipping service eHub

The Infoplus/eHub integration will connect users to the eHub services, which can offer enormous savings on shipping costs. eHub is available to any Infoplus users. To get started with a free Cost-Saving Analysis from eHub, contact Bailey Clark.

Here are some of the benefits of working with eHub:

Discounted shipping rates
24/7 US-based carrier support (claims filing, pick ups, etc.)
Faster label generation
Opportunity to support eVS
A larger pool of shipping carriers and service levels
Parcel Optimization Reports
Shopping Cart and marketplace integrations

If you are interested in learning more about eHub and would like to explore adding the integration to your Infoplus site, please contact Bailey Clark.

Bug Fix: Carts Don’t Automatically Release LPNs When Orders are Auto-Shipped

If a Pick to Cart fulfillment plan is used with Auto-Ship turned on, any Cart Locations used do not automatically release their LPNs, and must be manually released. With this bug fix, when using Pick to Cart Fulfillment plans with Auto-Ship, cart locations will automatically release.

Bug Fix: When Shipping Non-Parcel, Incorrect Carrier is Displayed

Infoplus users were experiencing a bug when shipping orders via a Non-Parcel shipping process that caused the Carrier to display incorrectly. Now, users can note the Carrier that was used to ship orders outside of the Ship Station and the Carrier will default to the Carrier selected on the Order.

New and Updated Knowledge Base Articles

We are always updating, editing, and adding new Knowledge Base articles to better address common questions and scenarios our clients bring to us. Check out these recently new or updated articles for insight into best practices within Infoplus: