Your Challenges / Switch with Ease
How to avoid headaches when changing your warehouse management system.
With InfoPlus, our experts lead you through every step—from the discovery phase through onboarding, launch and beyond. And the best part? You’re always in control.
Hear from those who’ve been where you are.
InfoPlus has been the perfect tool to help us make this transition. For one, their onboarding team has been awesome. They took the time to understand our unique needs and helped us develop the perfect process for our operation. Prior to InfoPlus it would take us a full day to fulfill 150 orders, with InfoPlus it takes us a little over an hour and we now have better quality control! We're very happy with our partnership and are looking forward to growing our business with them.
Jeff O
Director of Operations
Hear from those who’ve been where you are.
We did not have to purchase any additional hardware in order to implement Infoplus in our warehouse. The web interface is fast and intuitive and the mobile apps for Android and iOS allowed us to avoid buying expensive, single purpose scanners. The implementation process not only showed us how to use the product but was also provided great training on industry best practices. Support has been rock-solid and very responsive.
Michael P
CFO
How InfoPlus helps you take control from day one.
Here’s a look at the typical approach we take when be bring new clients on board. But remember—we put you and your business at the center, so your experience may be different.
Personalized Kick Off
The InfoPlus onboarding team will take a deep dive into your operations and your objectives. We’ll learn more about your systems, your required integrations and find ways to help you work better.
Virtual and Onsite Process
While most of our onboarding process can be performed virtually, we do find the most success when we are able to include onsite visits to move the process forward.
Contracted Launch Date
Once we know where we’re headed, we’ll make a mutual commitment, writing a launch date right into your contract.
Effortless Data Migration
Data powers your business, so never fear: we won’t miss a bit. We’ll seamlessly migrate your information to keep things moving smoothly.
Immediate Integration of Advanced Features
From fulfillment to parcel rate shopping, automated 3PL billing and smart labor planning insights, our exclusive integration reaches across multiple environments.
Customization and Configuration
Here’s the real InfoPlus magic: We’ll fine-tune nearly every aspect of our software to make it work the way you work. Need custom workflows, functionality or reports? We’ve got you.
Set Up to Scale
Right from the start, your InfoPlus software will be able to handle sudden growth and seasonal spikes with ease.
Expert Training and Ongoing Support
Our comprehensive training program ensures you and your team are ready to go on day one. And we’re always there with the support and resources you need to make the most of InfoPlus.
Launch!
Our team will be on hand as you go live. But that’s not the end, of course. We’re always standing by to offer help when you need it.
Discover the InfoPlus onboarding difference.
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Onboarding success fueled by our proven processes
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Industry expertise focused on your onboarding success
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Customer NPS from onsite visits
Switching WMS FAQs
We can help you identify if it’s time to make a change. But in our experience, if any of these are happening, it may be time for a switch:
- Frequent stock discrepancies
- Difficulty scaling operations
- Slow order fulfillment
- Limited integration with other systems (e.g., ERP, CRM)
- High operating costs due to manual processes
We’re all about making this process as easy as possible from day one. While there are more interim steps, here’s how our most successful clients have approached the process:
Needs assessment. Evaluate your current system’s limitations and define the features needed in the new system. Be sure to get input from all relevant stakeholders, including managers, end users, customers and partners.
Vendor selection. Research multiple vendors to find one that aligns with your key requirements. Talk with multiple members of their team to ensure your values and approaches are compatible, in addition to exploring any technical requirements you may have.
Data migration. Be sure your vendor has the infrastructure and expertise to ensure a smooth transfer of data from your old system to the new one.
Training and onboarding. Provide comprehensive training to managers and users before you launch.
Testing and implementation. Test the system before full deployment to make sure all features work as expected.
We recommend you implement the system in phases, starting with non-critical processes. This allows to train staff ahead of time and ensure data migration is complete and fully tested. At least in the beginning, have a fallback plan in place to revert to the old system if you run into unexpected issues.
InfoPlus offers data migration services as part of our implementation process. It involves transferring inventory records, order histories and other vital information from your old system to the new one. This process requires meticulous planning to avoid data loss or corruption—but we’ll be with you at every step.
Ready to switch?
We make it easy to start using InfoPlus in your warehouse. We’ll have you up and running in weeks—faster than any other WMS.